The Center for Avian and Exotic Medicine

Happy National Veterinary Technician Appreciation week! Thanks to AVMA for featuring Lorelei D'Avolio in their press release about how important our technicians are!

We wanted to take a minute and update you on the COVID changes in the practice. As of now, we are still 100% curbside service, which means clients still must drop pets off at the door. Our staff is all healthy and working a full schedule, and in fact we expect soon to be expanding our hours! We all hope that it will be safe to slowly start allowing people into the practice, especially with cold weather on the way, but we will only do so when it is deemed truly safe. Thank you all for your patience and understanding!! (Cute cockatoo with toothbrush just to get your attention...)

Thanks to NorthEast Avian Rescue these birds have a shot at a real home... thank you for helping them NEAR!!

Anyone living in Manhattan, please keep your ears and eyes open for this beautiful and much loved bird...

Happy Sunday! We are updating our exotic animal blood donor list and wanted to reach out to our community to see if anyone would be interested in participating. We are looking for exotic pet owners who live within an hour of our practice (upper west side of Manhattan) who own larger sized exotic pets including ferrets, rabbits, birds, or reptiles. Like with people, when animals are in need of blood, we rely on others to help save lives. If you are interested in learning more about having your pet be a potential blood donor with us, please message us here on this page!

It’s a dinosaur! We love our Chameleons....

After having to cover the front desk for a few days last week, I can tell you without a doubt that our receptionists are HEROIC every day! Tracy, Aeri, Victoria, and Nicole are tireless in their kindness and compassion, dealing with non-stop phone calls during the pandemic, emailing and online booking every second, and handling curbside appointments like pros.... I can't speak highly enough of our amazing team. As a manager, I feel so lucky to have them!! And, I am glad I get to be back in the prep room where I belong!

Kristine has been a real warrior during COVID-19. Never missed a day of work despite so many personal challenges, lead her team of technicians to keep them on their toes, and never stopped loving her patients. But sometimes.... she has to take a quick nap with a peacock....

We are here for all your exotic pet travel or export certification needs.... even during a pandemic! This guy was on his way to Paris!

Those of you interested in the latest information about RHVD2 should check out this article in New York Magazine. It's hard to read, but all too accurate. https://www.thecut.com//bunny-ebola-the-mysterious-virus-k

We know times are challenging for so many people and our goal is to be able to continue to give the best care possible to your exotic companion animals. So, we are now offering Scratchpay to make financing easy for everyone! With higher approval rates, friendly terms, and a simple application process, Scratchpay lets you get the care you need now and worry about payments later. Learn more at www.scratchpay.com

We feel so lucky that we get to be the vets for the beautiful peacocks who live at St. John the Divine's Cathedral in NYC. Many of you may remember a few years ago when one of them lived in our reception area for the winter! Three brothers live at the Cathedral now- Jim, Phil, and Harry, and sadly Jim has a foot abscess that we had to surgically debride last week. But he is recovering well and will soon be back displaying himself in all his glory at the Cathedral!

For those of you who have expressed concern about us and the animals in our practice, thank you! We have taken several measures to ensure safety for all during this complicated time in NYC. This includes using gates on all front street windows (see photo!), use of live NEST cams to monitor the several zones within the hospital at all times, and an ADT alarm system set to signal management and police in the event of the street glass breaking. Additionally, we will be closing slightly early while the curfew is in effect to ensure our employees can safely get home. Be safe NYC!