Cornell SHA

The reality is no one has any idea right now, said Professor Chris Anderson. We really have no idea what business travel is going to look like and at what level it will come back.

We have developed a collection of resources to equip all sectors of the hospitality industry with tools and guidance to navigate the unprecedented impacts of the COVID-19 pandemic.

The pandemic is pushing hotels to be flexiblesome rooms are now study spaces while others are being used for child care. Professor Steven Carvell tells the Washington Post that hotels need to balance union rules and potential liability as they consider their flexibility.