Homewood Suites by Hilton Syracuse

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"Clean, great customer service, enjoyed the outside patio and indoor pool. Very family friendly. Will definitely stay again " We appreciate your feedback. Add your review today: https://g.page/r/CQEKpvvFSX4PEAg/review

We know you are excited to make new travel memories. Book your next trip with ease with our flexible cancelation policy. Learn more at https://www.hilton.com//syrflhw-homewood-suites-syracuse-/

Responsible for providing outstanding guest service to all guests in the hotel while covering shifts at the front desk and performing accounting functions. Duties and Responsibilities include the following. Other duties may be assigned. Greets and assists all guests during arrival and departure.* ... Provides courteous guest services by responding promptly and efficiently to inquiries, requests and complaints.* Coordinates the delivery of guest services by other hotel departments and outside vendors.* Processes all reservations and cancellation requests in a timely manner by mail, telephone, fax or in person.* Maximizes room revenue and occupancy levels through suggestive selling techniques.* Handles and balances the departments accounting of money, receipts, guest accounts, and other forms of credit; operates the department’s cash register. Balances and records daily sales of all hotel departments appropriately.* Operates the department’s cash register.* Maintains order and cleanliness of front desk and back office to present a pleasant and professional image to guests.* Performs clerical duties to include handling incoming and outgoing mail, faxing, photocopying and bookkeeping as needed. Maintains account receivable ledgers.* Sets up and breaks down meeting rooms as needed. Sets up breakfast area and dining room as needed. Occasionally may need to clean a guest room. Acts as manager on duty when manager is not available. Maintains information and communication sources such as room inventory, lost and found log, telephone information, log book, and hotel directories; operates switchboard to handle customer inquiries, wakeup calls and the paging of guests.* Attends meetings as required. Follows established safety procedures. Provides assistance to other departments of the hotel to contribute to its smooth operation. Maintain a clean, pleasant, and professional image to guests and associates. Complies with hotel policies and procedures.

Summary: Responsible for providing the highest level of guest service to all guests in the hotel. Duties and Responsibilities include the following. Other duties may be assigned. Greets and assists all guests during arrival and departure.* ... Provides courteous guest service by responding promptly and efficiently to inquiries, requests and complaints.* Coordinates the delivery of guest services by other hotel departments and outside vendors.* Processes all reservations and cancellation requests in a timely manner by mail, telephone, fax or in person.* Maximizes room revenue and occupancy levels through suggestive selling techniques.* Handles the departments accounting system of money, receipts, guest accounts, and other forms of credit. Balances shift cash and accounts.* Operates the department’s cash register.* Maintains order and cleanliness of front desk and back office to present a pleasant and professional image to guests.* Perform clerical duties to include handling incoming and outgoing mail, faxing, photocopying, and bookkeeping as needed.* Acts as manager on duty when manager is not available. Maintains information and communication sources such as room inventory, lost and found log, telephone information, log book, and hotel directories; operates switchboard to handle customer inquiries, wakeup calls and the paging of guests.* Attends meetings as required. Follows established safety procedures. Provides assistance to other departments of the hotel to contribute to its smooth operation. Assists at the dining room/complimentary coffee station as needed. Maintain a clean, pleasant, and professional image to guests and associates. Complies with all hotel policies and procedures.

We understand that our guests’ expectations for hotel cleaning and disinfecting have changed. That’s why we’ve taken additional measures beyond our industry-leading cleaning standards by partnering with RB, maker of Lysol & Dettol, to develop our Hilton CleanStay program. This innovative program builds upon our already rigorous cleaning standards by providing enhanced training for Team Members, increased cleaning of public areas and adjusted food & beverage service, to ensure our guests enjoy a worry-free stay. https://covid.hilton.com/

When traveling to Homewood Suites by Hilton Syracuse - Carrier Circle located in East Syracuse, NY we recommend visiting Destiny USA. https://www.destinyusa.com/

"This hotel will blow your mind! The staff have to be some of the most respectful, kind, caring individuals I have ever met. Also, the cleanliness of the hotel is amazing! They will accommodate anyway they can in order to make your stay as comfortable as possible. Highly recommend this place to anyone wether it be vacation or business you will not be disappointed!" WOW what a 5-star review. Find more reviews on our TripAdvisor page https://www.tripadvisor.com/Hotel_Review-g47596-d8523517-Re

Spend the workday with us! Homewood Suites by Hilton Syracuse - Carrier Circle could be your home office away from home, with WorkSpaces by Hilton. Enjoy the privacy and complimentary Wi-Fi you need to be productive, plus a comfortable desk chair and space of mind of Hilton CleanStay. #WorkSpacesByHilton

Good news! You don’t have to travel far for a fall filled getaway. Homewood Suites by Hilton Syracuse - Carrier Circle is happy to welcome you for your next staycation in East Syracuse, NY. Visit https://www.hilton.com//syrflhw-homewood-suites-syracuse-/ or call us at 315-433-1009 to book your next getaway

Looking for a quick weekend getaway this fall but don’t have the time to travel? Our Team Members at Homewood Suites by Hilton Syracuse - Carrier Circle are here to help. Make your next vacation a staycation in Syracuse, NY. Visit https://www.hilton.com//syrflhw-homewood-suites-syracuse-/ or call us at 315-433-1009 to book your weekend adventure.

When visiting Syracuse, NY we recommend you stop by #1 Orchard in America - Beak & Skiff Apple Orchards. https://beakandskiff.com/

"I love having the en suite facilities to prepare my own meals. The staff at this hotel was amazing! Super helpful and enthusiastic. They went out of their way to be helpful and to make sure I was completely satisfied during my stay." Thank you for all your reviews. Find out more about our hotel our website:https://www.hilton.com//syrflhw-homewood-suites-syracuse/