Jamestown Board of Public Utilities

Recyclables for the week of April 19-23: paper such as newspaper, junk mail, envelopes, fliers, post cards, paper bags and soft-covered books. Get that paper out of your house and earn money on your solid waste account!

Take your yard waste to our Yard Waste Site, now open from 7 a.m.-1 p.m. Saturdays at 1001 Monroe St. in Jamestown. You'll need your Yard Waste Sticker from the Customer Service Office, 92 Steele Street. One sticker is available free for each Solid Waste account.

The BPU will distribute covered garbage containers to Solid Waste customers, beginning May 10. It will take approximately four weeks to distribute all the containers. You can begin using the container when you receive it. There is no extra charge for the container - place all your garbage into the container on your normal garbage collection day. The recycling program is not changed - please continue to use your orange RFID recycling bin as usual to earn rebates on your Solid Waste bill. Garbage customers have asked the BPU over the past few years for containers as the City code requires that garbage is placed in containers.

The main break at McDaniel & Hunt Ave. near Kwik Fill has been repaired. Water was never shut down on Kenmore to make repairs, therefore, employees do not expect discolored water but, before doing laundry, check water clarity. Thanks!

We have a main break today on McDaniel at the Hunt Ave./Kenmore area in the City, near Kwik Fill. Water may be off on Kenmore between Hallock and McDaniel for a short time while a valve is replaced. Crews do not expect discolored water except in the area of Hunt Ave., McDaniel and Kenmore...and the Hunt Rd. Apartments. Check water clarity before doing laundry.

Behind on those BPU bills & worried about shut-offs? Call Customer Service at 661-1660 or stop in at 92 Steele Street. The representative you speak to will help you make a payment agreement, so that you can catch up little by little and avoid shut-off.

Never put fat, oil or grease down your drains. Pour cooled fats, oils or grease into a container and empty it into the trash. Before washing, use a paper napkin or towel to wipe fats, oils and grease from dishes and pans and throw them into the garbage. Use sink strainers to catch food waste. Putting these materials down the drain can cause sewer back-ups in your house - a mess to clean up and a terrible smell.

Water is restored to residents of Howard Ave., WE, after BPU employees repaired a main break. Royal Oaks and the apts. at Ellicott Oaks and Colonial were without water while repairs were made. No discolored water is expected.

Thank you to those at City Hall who made the decision to light up City Hall in a Thin Blue Line. We are proud to serve our community and we appreciate all the support!

BPU water employees are working on a water main break on Howard Ave., W.E. this morning. Water will be off in the area of Royal Oaks and the apartment complexes of Ellicott Oaks and Colonial. Water is not expected to be discolored as the main is a large line. No time estimate can be made at this time.

Recyclables for the week of Jan. 11-15 are paper products such as newspapers, magazines, post cards, fliers, junk mail, envelopes, paper bags and soft-covered books. We can't recycle dirty or contaminated paper, napkins or gift wrap.

BPU receives New York grant to advance climate technology in the NY Western Southern Tier. See details on our homepage at www.jamestownbpu.com.

Recyclables for the week of December 14-18 are cardboard and boxboard. Be sure to flatten each box and place them in your orange RFID bin. We won't collect recyclables left on the ground. If you have overflow, flatten them and put them in another container marked R or Recycling - you can use a cardboard box to place them in if you need to do so. Save money on your Solid Waste bill by recycling in your orange bin!

In the holiday season, save time by paying your BPU bill on the phone! Use Spanish or English, pay with a credit/debit card or e-check. Save time by calling 661-1660 and selecting option 3. SAVE TIME DURING THE HOLIDAYS!!!

Take money off your solid waste bill by recycling in your orange RFID bin! Paper is the recyclable of the week for October 26-30. Put in the bin: newspapers, junk mail, catalogs, etc.

Have you tried paying your bill with Pay by Text? Sign up on the green My Account rectangle on our homepage at www.jamestownbpu.com. Once registered, you'll receive a text at billing time informing you of the amount owed and asking approval to pay the bill with your preferred payment method. You text "OK" and it confirms your "OK" a second time. It's really quick and easy.

There's still time in 2020 to qualify for rebate credits on your BPU electric bill. Purchase certain, new ENERGYSTAR residential products & apply for rebates for: windows, entry doors, skylights, HVAC heat pumps, central air conditioning, geothermal heat pumps and heat pump water heaters. Information is available at www.jamestownbpu.com. Click on the yellow Energy Efficiency tile on our homepage.

Due to problems at our Cassadaga pump station this morning, we'll have widespread discolored water in our territory for 12-24 hrs. The water is safe, but don't do laundry until your water clears.

Paying your BPU bill by text is a great service! Sign up with your payment details (credit or debit card info) by clicking on My Account on our homepage: www.jamestownbpu.com. Every month, you'll receive a text telling you how much the bill is and asking you to okay the payment. They ask twice, so you can't make a mistake. Give it a try, it's so easy!

Do it yourself on the customer portal! Want to schedule collection of a special item? Want to okay a renter's sign-up for service in your rental? Go to "My Account" on www.jamestownbpu.com. It's the green rectangle on our homepage. After you register, you'll see a list of "Forms" on the left side of your account page. You'll find many forms there that you can complete yourself without having to come into our Customer Service Office. Questions? Call 661-1660.

Did you know solid waste customers can leave out 4 items each week to get rid of in addition to your regular garbage? You can get rid of lamps, fans, old lawn chairs and things like that on your normal garbage day EVERY WEEK. They should weigh no more than 40 pounds and should easily be carried by one person. Take advantage of this clean-up service and spread the word!

We have a new drop box for payments, located in our parking lot, down the D driveway, opposite our Customer Service Office. It's marked with a large sign and yellow chains. The one at the top of our driveway is closed, due to several traffic safety problems.

Do it yourself, when it comes to requesting services from the BPU - easy, quick! Sign into My Account on our homepage: www.jamestownbpu.com. On the next page, you'll see a vertical row of icons. Click on the Forms link and you'll arrive at a page with a list of forms you can complete & submit online. There's no need to print and mail. The list of forms: collection appointments for large items, electronic items & yard waste bags; short-term recycle exemption; owner never off for landlords; recycling bin replacement; recycling calendar request; landlord authorization for utility service; property management authorization for account access; recycling credit review/dispute; and business development request for information.

Want to know why your lights are out or the water is discolored? In addition to Facebook, you can sign up for Notify Me at the top right corner of our homepage: www.jamestownbpu.com & ask for alerts for outages and discolored water events, board meetings, job openings, bidding for projects and more! Ask to receive notices by text or email.

Cardboard and box board are the recyclables for the week of October 19-23. Put your orange rfid bin and garbage at the curb after 6 p.m. the night before your collection day.

The BPU will make available, free-of-charge, to any landlord or lessor of a residential rental property, information consisting of charges incurred at such premises for electric service for the life of the dwelling unit or for the preceding two-year period, whichever is shorter. The information must be supplied within 10 days of receipt of a written request from any prospective tenant or lessee, prior to the commencement of tenancy or execution of a lease. Information will be identified solely by the address of the dwelling unit with no other information identifying the owner, lessee or other occupant of the dwelling.

Our Yard Waste Site, 1001 Monroe St., Jamestown, is open to Solid Waste residential customers from 9 a.m. - 3 p.m. Saturday. To enter, you must have your yard waste site sticker applied to the rear driver's side of your vehicle. The Saturday hours are operational until November 14.

Need an extra bin to hold overflow recyclables? The BPU sells blue bins (not RFID) that are the same size as the orange bills in our Customer Service Office for $12 each.

For the third year in a row, our wellness program won 1st out of 6 Western NY employers in a competition to see who has the best wellness programs. We were in the small company-size contest and were selected 1st of 6. Here's our Trent Lutes, BPU Wellness Team Leader, holding the award.

Did you know our solid waste customers can leave out four extra items at the curb each week with your usual garbage? Each item should weigh no more than 40 pounds & should be easily carried by one employee. Call the Garbage Hotline at 661-1651 if you have questions about what you want to discard.