Law Office of Mary Madeline Roberts, Esq.

How does Park Place Technologies maintain an 97% customer satisfaction rate? According to them, it's all about building strong, genuine relationships with their customers. A huge component of this relationship building process is Dynamics 365. By understanding their prospective customers holistically and tracking all past interactions, sales reps can make more confident and meaningful calls to their prospects, increasing the quality and ROI of conversations. At Law Office of Mary Madeline Roberts, Esq., we want to help you give your sales reps the tools to succeed. Contact us to learn more.

Sales have changed. It's no longer just about the number of leads you generate or calls you make, but about building long-term relationships with customers to understand their needs and offer unique value. While this does mean a higher investment of effort per customer, modern technology is up to the task to support your organization to deliver the kind of sales experience today's customers expect. To stay on top of trends and learn to better utilize tools to help you deliver the best experience to your customers, subscribe! Curious for even more? Contact Law Office of Mary Madeline Roberts, Esq. to continue the conversation.

Today's sales professionals are often bombarded with information and overburdened with numerous disconnected tools that end up taking more time to use than they supposedly save. Dynamics 365 for Sales Professional lets sales reps do less with more value by integrating the system into applications they are already using, like Outlook, so they can spend more time focused on their potential customers. Plus, you can start with the capabilities you need now and add new ones as you...r business grows. Saving your company money and your sales reps time. Law Office of Mary Madeline Roberts, Esq. can help you get started.

In order to become one of the top 20 shared service organizations in the world, Celestica needed to become one cohesive unit of unified goals, motivated workers, efficient operations, and deep customer relationships. To achieve these outcomes, Celestica used Dynamics 365 and Power BI. Dynamics 365 provided a single, integrated system throughout their organization and Power BI helped them visualize the results of operations--both within their own company and for their customers. Arm yourself with the best possible tools and let your business do the rest. There is no telling what you'll achieve. Contact us to learn more.

80% of customers will expect personalized sales by 2020, making it less of a luxury and more of a requirement. Unfortunately, this is at odds with most business sales structures as 10 people on average are involved with a sales decision. How can customers still receive personalized sales guidance when they are talking with multiple sales reps juggling numerous teams? Dynamics 365 for Sales Professional tracks all customer interactions so no matter who is talking to them, they... can deliver a personal experience, armed with the knowledge they need. Learn how to tackle this and other challenges in this infographic.

When it comes to cultivating a loyal enthusiastic customer base, it's not just about pushing your company to offer the best products or the best price. In fact, your resources would be better spent creating stress-free value and positive human experiences for customers. Luckily, technology can help you do this. Check out this E-book to learn about ways to use technology, alongside other strategies, to improve customer experiences. Make incredible customer experiences your competitive edge, and the rest will follow. At Law Office of Mary Madeline Roberts, Esq., we're ready to help you get started.

All the tried-and-true processes and best practices in the world won't do your company any good if they are not being followed by employees. Implementation and follow up of company standards are especially difficult in de-centralized multinational companies like Compass, a food and support service organization with operations spread across 50 countries. To keep everyone synchronized, Compass implemented Dynamics 365. The intuitive interface meant more employees were happy ...to use it, increasing visibility and effectiveness. What insights are awaiting your organization? Let's find out together. Contact us to learn more.

When the pressure is on to hit sales goals, it can be tempting to use short-term or pushy techniques to close deals, but these strategies could leave customers with a bad impression of your business, killing revenue in the long-run. Potential customers make decisions with their hearts as much as their minds. Therefore, it is important for sales reps to take the time to build personal relationships and understand the needs of their customers. Although it may mean making a larger investment in the beginning, building lasting relationships with customers based on trust benefits everyone. Learn more about this and other insights for reaching your revenue potential in this E-book.

Have you laid the foundation of a successful business but are struggling to reach revenue goals? Luckily, it is probably not a lack of information, effort, or talent. Inefficiencies in your sales and marketing departments could be the culprits. This article identifies five possible problems that could be derailing your revenue projections and what you can do to address them. At Law Office of Mary Madeline Roberts, Esq., we want to see your business reach its full potential. Contact us to learn more.

Legacy Sales Force Automation (SFA) programs are inefficient, more focused on data collection for company metrics than actionable insights for sales professionals. In comparison, modern SFA programs are geared toward meaningful customer interaction and increased productivity for sellers. Forrester conducted a comparison of various competitors' SFA offerings to see who is accomplishing these new objectives most effectively. Guess who comes out on top? The integrated efficiencies and stunning AI capabilities in Dynamics 365 for Sales Professionals make Microsoft the leader in modern SFA tools. Click the link to check out the full article.

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A recent study shows over 40% of SMB leaders expect to invest in automation and machine learning, signifying a shift to analytics-based sales interactions and decisions. With Dynamics 365 for Sales Professional, Law Office of Mary Madeline Roberts, Esq. can help your sales organization make the shift. This benefits businesses by shifting low-value work away from high-value employees, but it is also beneficial to employees by allowing them to focus on the more engaging and dynamic aspects of their work. All of these advantages are accomplished through sales productivity technologies such as Dynamics 365 for Sales Professional. Want to make your sales more profitable and interesting? Contact us to learn more.

Artificial intelligence is more accessible than ever and has the potential to be a key strategic sales advantage. This is just one of the trends impacting sales this year. Read this Forbes article for insights on others.