Omega Inc.

Omega programmers are so versatile that they write not only code, but also book reviews. Mostly, of course, on professional literature. Roman Knyazev, for example, took apart the book "Principles, patterns and techniques of flexible development in C#", which greatly influenced him in his student years. The review is already online and is waiting for you.... Read it on the web: tproger.ru/books/book-csharp-agile-patterns/ See more

Chatbots are the future of communication with customers. Hootsuit research from 2019 shows that the mobile sector accounts for more than half of Internet traffic. At the same time, 90% of the time users interact with applications by using social networks and instant messengers. Not surprisingly, people use smartphones for their intended purpose - communication. In the market for the services and goods provision, it becomes obvious that the focus on customer experience h...as only intensified, the competition is moving towards the improvement of customer service. And the quarantine requirements led to a drop-in activity in offline points. With the development of the mobile market and the changes associated with widespread self-isolation, businesses are moving towards modernizing technology platforms in the field of improving the convenience of interacting with the brand online. The top development trends now look like this: dialogue chatbots, using neural networks for customer service in an automated mode; creating comfortable conditions for consumers for comfortable interaction with companies; automation of routine actions, simplification of the work of employees to increase the efficiency of internal processes; Let us know what you think about the future of chatbots. Tell us about your experience of implementation and direct use. #chatbots #omega #interations

Omega will put to order your business processes The last few months have fascinated us with complex or partial development and integration of ERP systems. We see how business processes become transparent, management becomes easier, and customer revenues get higher. We are ready to create a management system for a grocery store chain, university or a factory - for any business. We automate processes, including working with Big Data, analytics set up, development of a CRM syste...m and transfer its source code. If you need a custom ERP system developed exclusively to the needs of your business feel free to contact us, we are happy to help. #omega #erp #clearbusinessindicators

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