Animal Eye Care of Western New York

Please make note: We will close Thursday July 1st at 6pm and will reopen on Monday July 5th at 8am. In observance of the Independence Holiday, Animal Eye Care will be closed on Friday July 2nd. Please check the stock of your pet's medications to make sure you have enough over the long weekend. Happy 4th everyone! Be Safe!!!

Peanut had both her eyes removed and replaced with silicone implants or "fake eyes". Mom sent us a video showing how much she is back to herself after surgery! Peanut says "I don't need eyes to have fun!"

We would like to thank all of our wonderful clients for their patience over the last week. We are happy to announce we are up and running and every one in the staff has come out the other side of covid-19 (a little tired) but no worse for wear. We apologize for the long waits on the phones as we were inundated with calls as soon as we opened today. Please know we are trying to accommodate everyone the best we can with our small staff. Please continue to have patience and understanding as we catch up with each and everyone of you. Thank you! Stay healthy my friends!

****UPDATE**** Animal Eye Care of W.N.Y. Will be closed due to COVID exposure with-in their staff. If you have an upcoming appointment ... the week of April 19th - 23rd with either Dr. Stanz or Dr. Mineo your appointment is cancelled. We will re-open on Monday April 26th. If you are having an URGENT issue please contact your referring Veterinarian or one of the Emergency hospitals in the area. Refills of medications can be gotten through your referring practice or they can write a script for you to pick up at a local pharmacy if they don't carry what you need. We are sorry for any inconvenience. Thank you, The staff and Doctors of Animal Eye Care.

Mr Zion wished us a Happy Valentines Day over the weekend. Such a handsome boy! We love you Zion and tell your mom to give you extra cucumbers for us!

The progression of eating treats, by Mimi the Pug.

Brody came in to get his stitches out after having both eyes enucleated a few weeks back. He says not having eyes doesn’t slow me down from eating all of the cookies!!! We are all happy your back to feeling your best Brody!

In the last few weeks we have noticed a trend that can no longer be ignored by the staff and management of Animal Eye Care. We have WONDERFUL clients. However, in the last few weeks we have been seeing a growing number of clientele that have been rude, nasty, and downright abusive. ... It is the position of this hospital that in NO WAY will this be tolerated. We are doing our best to stay open, healthy and able to service our clientele and pets of New York State and Pennsylvania. MOST forget that we are a SMALL practice, who only have 2 doctors and 8 supporting staff members. THERE IS NOT AN EYE CARE FACILITY ON EVERY CORNER, unlike general practices. We are NOT an emergency facility that is open 24hrs. We have to service every general practice in New York state and Pennsylvania that calls. Our case load is anywhere from 150-200 clients per week, on top of emergencies and surgeries. Please understand, we are not complaining about our case load, that is the reason we are here, to help pets. We are hoping that we can help people to understand, that we are doing our best to help every pet owner that calls to the best of our ability. So PLEASE, if you are frustrated that you can't come in, know that we are just trying to stay open. If you are frustrated that you can't get an appointment right away, know that there may be other patients that need our help more urgently. We are always willing to work with the referring veterinarian on possible treatment plans UNTIL your pet can get scheduled. We love our clients, 98% are wonderful and VERY understanding. But, when we feel that we are being abused and clients are verbally and/or physically combative, we have to draw the line. Thank you for your understanding. Stay safe and healthy. Animal Eye Care of W.N.Y.

On New Years Eve (Thurs 12/31) we will be closing at 4pm. We will be closed on New Years Day (Fri 1/1) and will re-open Monday January 4th at 8am.On New Years Eve (Thurs 12/31) we will be closing at 4pm. We will be closed on New Years Day (Fri 1/1) and will re-open Monday January 4th at 8am.

Natasha came by today to make sure our cookies are good enough for Santa. She approves!!!

We will be closing early Christmas Eve (Thurs) the 24th at 12:00pm and we are closed Christmas (Fri) the 25th. We will reopen Monday the 28th at 8am We will be closing early Christmas Eve (Thurs) the 24th at 12:00pm and we are closed Christmas (Fri) the 25th. We will reopen Monday the 28th at 8am

Miss Rebecca May is enjoying the extra love and attention after her surgery she had. And she is LOVING her new toy that was sent to her as a get well gift. I must say she definitely seems to be extra comfy in those blankets

Raja came in for his 1 month recheck and we just realized that he works for Santa and is one of his little elf’s!!!! Hopefully he can put in a good word to the big guy for all of us this year

CC says eye exams are a piece of cake!

During this is National Veterinary Technician week, Animal Eye Care would like to take the time to recognize the wonderful Veterinary Technicians that are part of our team! We are so lucky to have such dedicated Technicians who do EVERYTYHING from answer your phone calls and questions, help calm your fur babes while in the hospital, to placing catheters, administering anesthesia and recovering patients. They are a valuable part of our team and we are lucky to have such educated and compassionate veterinary nurses on our team! THANK YOU for all you do!

Moose had a great check up today and is feeling much better! We love him!

Darla says eyeballs? I'm much happier without those painful eyes! Who cares give me cookies!

Zion is such a good boy for his eye exam!!! Mom knows he loves his treats so she brings in his own cucumbers so he can still be healthy.

****FYI**** We will be closed for appointments this Friday, September 25th. We will be open for medication pick up only from 8am-12pm so please plan accordingly. Thanks!!!!****FYI**** We will be closed for appointments this Friday, September 25th. We will be open for medication pick up only from 8am-12pm so please plan accordingly. Thanks!!!!

Animal Eye Care is currently closed for the Holiday. We will resume normal business hours tomorrow at 8 a.m. please have a safe and happy holiday.

In celebration of Independance Day Animal Eye Care is closed for the day. We hope everyone enjoys the holiday and stays safe!In celebration of Independance Day Animal Eye Care is closed for the day. We hope everyone enjoys the holiday and stays safe!

Ray’s dad sent us this picture cuddling up with his toy post surgery. Dad says he’s doing great! We are all so happy we could make Ray happy and comfortable again! Enjoy the extra love and affection buddy!

As the New York State moves toward "reopening" businesses, Animal Eye Care wanted to advise their clients of the protocols we will be continuing to follow as we move into June. Contrary to what local news channels have broadcast, we will not be allowing clients into the building for the month of June. This decision will be made by each practice and business owner. This will give us time to put safety protocols in place to protect both the staff and their clientele as we co...ntinue to open up. Like many small animal hospitals, our exam rooms are extremely small and will not allow the proper social distancing during an exam. We are in the process of putting measures in place to hopefully allow 1 client in the room once we open fully. But this will take time. We will continue the "curb-side" service as previously stated in other posts. Please call us from your car when you arrive, a Technician will speak with you on the phone about the status of your pet, phone number to reach you, payment method and wait times. When the technician states its OK to bring your pet in, you will bring your pet into the vestibule, attach his/her leash to the hook attached to the wall, (a technician/assistant will be waiting on the other side of the door), once you step out, they will step in and retrieve your pet for their exam. WAIT IN YOUR CAR, DO NOT LEAVE. The doctor will call you and advise you of what they found on exam. Once the doctor is done speaking with you a technician will speak with you about your pet's medications and next appointment (if needed) and settle the bill. We will repeat the process of bringing your pet to you in the vestibule, we step in with your pet and appointment information, once we step out, you step in and get your pet. For the month of June we will resume normal business hours EXCLUDING Friday appointments. Meaning, existing appointments scheduled for June SHOULD stay scheduled, except on Fridays. We will not be having appointments scheduled that day, however we will be open for medication pick-up and phone calls until noon. We know this is a stressful time for everyone, please be patient. Please be nice. Please know we are doing our best to stay open and safe for all involved. Thank you for your understanding. The Doctors and Staff of Animal Eye Care of W.N.Y.

***Update on Hours*** Due to Covid 19 and reduced staff, Animal Eye Care will be continuing to see Urgent and Emergent appointments ONLY. The reduced hours and appointment schedule will continue through the month of May. Please note the current hours of operation:... Monday 8 am to 5 pm Tues 8 am to 5 pm Wed 8 am to 5 pm Thurs 8am to 5 pm Friday 8 am to Noon ****medication pick ups only **** NO doctor on staff If you have an upcoming appointment that is an 6 month or ANNUAL exam and your pet has no new issues, please call the office and reschedule to a later date. Thank You for your continued support. The Staff at Animal Eye Care of WNY

We are currently experiencing a power outage and our phones are not working. We are trying our best to resolve the situation. Please be patient. Thank you!

****UPDATE****3/25/2020 As of Monday March 23rd, Animal Eye Care will no longer be allowing the public into the hospital. If you have medications to be picked up, please call the hospital once you have arrived and a technician will bring the medications out to you. For those who wish to stay home we can mail medications to you. ... If you have an upcoming appointment and it is a routine follow-up, and your pet has no new problems, PLEASE RESCHEDULE. ****We are RESTRICTING APPOINTMENTS TO EMERGENCY AND URGENT ONLY.***** If you are unsure what qualifies, please call and speak with one of the technicians. Our office hours will be limited during this time of the pandemic. Please note the following changes: Monday 8-5pm Tues 8-5pm Wednesday 8-5pm Thursday 8-5pm Friday 8-12 pm NO appointments, medication pick-up mail out only. If you have an upcoming appointment please call us from your vehicle and let us know you have arrived. A technician will come out to your vehicle, retrieve you pet and bring them into the hospital for their exam. The Doctor attending your pet will call you and speak with you over the phone about their exam. Once the appointment is finished, the technician will cash you out over the phone and will bring your pet, discharge summary and medications back out to you. If you are ill, If you have traveled, If you have come in contact with someone who has been or is ill, RESCHEDULE YOUR APPOINTMENT. We are doing our best to keep our staff as healthy so we can stay open as long as possible to service our clientele and their pets. Thank you for your understanding. The Doctors and Technicians at Animal Eye Care.