Research & Marketing Strategies (RMS)

Measure the information your company deems most valuable. Short and easy Pulse Surveys collect the data you need with quick turn-around times. Visit our blog to read all about it!

This year's Go Red for Women might feel a little different being virtual, but that doesn't stop a wonderful community from coming together to support and advocate for women when it comes to heart disease and stroke

There are a few more spots left for Buffalo-area individuals to take part in an online focus group next week! Participants guaranteed $100 incentive. Get all the details and sign up today!

Market research isn't always about surveys. Interviewing your potential customers gives you a ton of valuable insight to better understand their perceptions and motivation. And that's just the beginning! Check out the full blog post below.

Staying healthy! Thanks Kathleen from Kinney Drugs for another successful Flu Clinic at RMS!

The RMS office will be closed today, October 12.

Take it from Forbes, listening to your customers while providing quality customer service is a major step in getting your business back on track to pre-pandemic normal.

Want to test products before they launch and get paid for your feedback (immediately)? We've got you covered. Join our free RMS Research Panel. We'll let you know when a variety of projects come through that match your criteria! Click the link to sign up here https://www.rmsresults.com/survey/rms_panel/

We are looking for both English and Spanish speaking individuals to join our team of Call Center Associates! Part-Time (Minimum of 1520 hours per week). The primary responsibility of this position is to conduct outbound telephone survey calls in English and/or Spanish for various client projects including our Consumer Assessment of Healthcare Providers and Systems (CAHPS) Patient Satisfaction Survey work. All associates will have opportunities to work a variety of project t...ypes such as business or consumer survey research, mystery shopping, focus group recruitment, intercept survey work, and other survey projects. In addition to outbound telephone surveys, associates may also be assigned to various administrative duties such as data entry, internet research, and mail processing. Work is available in the evenings and on weekends at the RMS Call Center. Call Center Associates must have a flexible schedule to accommodate mandatory training meetings a few times per year, as well as occasional late-night work until midnight (late night differential pay is offered). RMS is a fun place to work and the project work changes frequently, which keeps things interesting! If you are motivated, friendly, have a competitive spirit and like to talk to all different types of people, this may be the perfect part-time job for you. Here is a summary of skills we are looking for: -Effective oral and written communication skills -Excellent telephone skills -Must be comfortable using a computer and navigating the internet -Basic Microsoft Excel skills are required -Ability to listen and type responses at the same time -Ability to work in a fast-paced environment with tight deadlines -Ability to quickly build rapport with people on the phone To apply, please submit a resume to the following: Jennifer Rafferty [email protected] 15 East Genesee Street, Suite 210 Baldwinsville, NY 13027 Read the full job description here: https://rmsresults.com/careers

How has COVID-19 impacted your business? Not only can we help you test that impact we are your market research resource. Check out our new blog post on how to find out exactly what your customers need to keep them coming back.

Did you catch the blooper reel from this year's virtual Best Places to Work in CNY? Check it out And, of course, congratulations again to all of the #BPTW2020 winners!!

Get involved with surveys, online / in-person focus groups, and product testing, in the comfort of your own home. From healthcare to education, food & beverage, manufacturing, and more make sure your voice is represented. Become a member of our research panel today! https://www.rmsresults.com/survey/rms_panel/

Congratulations to all the Best Places to Work of 2020 winners, announced at last night's spectacular virtual event! #BPTW2020 #cny Central New York Business Journal BizEventz Arel Moodie CH Insurance If your organization is ready to conduct their own Employee Survey for honest, trustworthy resultsnow, more than ever, is the time to take productive action, listen to your employees, and overcome in order to excel. Contact us anytime to be your market research partner!